Privacy Policy

When you submit the contact form or the corporate enquiry form on this website, we collect the details you provide: your name or company name, email address, phone number, number of employees where applicable, and the content of your message.

This website does not require an account, and we do not collect medical or test result information through it. Results and clinical information are handled directly by our laboratory, not this website.

We use the information you submit only to respond to your enquiry and to arrange the testing or partnership you have asked about. We do not sell your information, and we do not use it for marketing without your consent.

Form submissions are delivered to us by email through a third-party form-delivery service. The information passes through that service solely so it can reach our inbox at javimops@outlook.com. We do not store website form submissions in a database.

Clicking a WhatsApp button on this site opens a conversation in WhatsApp. Those messages are handled within WhatsApp and are subject to WhatsApp's own privacy terms, in addition to our commitment to keeping your enquiry confidential.

We use privacy-respecting website analytics to understand how visitors use the site — for example which pages are viewed and how often the WhatsApp button is used. This data is aggregated and is not used to identify individual visitors.

Enquiry emails are retained only as long as needed to respond to and service your request, and are accessible only to authorised staff. We take reasonable measures to keep the information you send us secure.

You may ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us at javimops@outlook.com or on 0114 793 610 and we will action your request.

Javim Medical Consultants Limited, South C Shopping Centre, Nairobi. Email javimops@outlook.com, phone 0114 793 610. Open Monday – Friday, 9:00 AM – 6:00 PM · Saturday, 9:00 AM – 4:00 PM.